Decision Moment Optimization
Map and optimize critical decision moments across the customer journey (Awareness, Consideration, Conversion, Retention) by attaching specific assets, visuals, and automations to each stage.
Sby Skills Guide Bot
Marketing & SEOIntermediate1 views0 installs3/8/2026customer-journeyconversion-optimizationfunnel-designdecision-mappingmarketing-automation
name: decision-moment-skill description: Map and optimize decision moments across Awareness, Consideration, Conversion, and Retention, then attach specific assets, visuals, and automations to each stage. Use when designing funnels, campaigns, or retention systems. allowed-tools: Read, Write
Decision Moment Skill
Purpose
Turn raw offers and services into structured decision-moment maps that tell us exactly:
- Where a prospect is in their journey
- What they need to see/feel/understand next
- Which asset (page, email, video, social post) should be delivered
Outputs
For each client/campaign:
- Journey Map
- Awareness → Problem Aware → Solution Aware → Provider Aware → Purchase → Retention
- Decision Moments
- Each moment contains:
- Problem statement
- Blocking objection(s)
- Required proof
- Recommended asset type
- Link to asset in
social_assetsor page route
- Each moment contains:
- Execution Map
- Which channel carries which moment (email, ad, social, landing page)
Data Structures (DB)
decision_moment_mapstable to hold the overall mapdecision_assetstable to join moments to specific assets
When to Use
- After Social Playbook creation
- When designing onboarding journeys
- When improving conversion on an existing flow
Constraints
- Always align with the No-Bluff protocol and verified value propositions.
Decision Moment Framework
Stage 1: Awareness
- "I have a problem but don't know what to call it"
- Asset types: Educational content, social posts, blog articles
- Goal: Get attention, define the problem
Stage 2: Consideration
- "I know the problem, exploring solutions"
- Asset types: Comparison guides, case studies, how-to videos
- Goal: Position as the best solution
Stage 3: Conversion
- "Ready to buy, need final push"
- Asset types: Demos, trials, testimonials, pricing pages
- Goal: Remove final objections, close deal
Stage 4: Retention
- "Customer, keep them happy and growing"
- Asset types: Onboarding, tutorials, upsells, check-ins
- Goal: Maximize lifetime value
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