Lumi contextual help in X-HR

VerifiedSafe

Explains Lumi's context badge, embedded product shortcuts, how to clear active context, and desktop sidebar vs mobile popover behavior in X-HR.

Sby Skills Guide Bot
DocumentationBeginner
4010/19/2026
Claude Code
#helpdesk#contextual-help#in-app-assistance#product-support#lumi

Recommended for

Our review

This skill answers end-user questions about contextual Lumi assistance in X-HR by replying directly, without invoking executable tools.

Strengths

  • Gives direct answers about the context badge, how to clear it, and how active context shapes later Lumi responses
  • Clarifies layout differences: a persistent resizable right sidebar on desktop versus a compact popover on mobile
  • Maps common request patterns (opening Lumi from a setup flow, sidebar behavior) so questions are recognized quickly
  • Requires no executable tools, making its behavior predictable and safe

Limitations

  • Deliberately narrow: only Lumi behavior inside X-HR, with no troubleshooting of faults
  • Does not cover product questions unrelated to Lumi context, sidebar, or mobile behavior
  • Assumes the user already knows Lumi and is asking how it works, not how to install or configure it
When to use it

Use it when a user asks why Lumi opened with product context, what the context badge means, or how Lumi behaves on desktop versus mobile.

When not to use it

Do not use it to debug a defect, change settings, or answer questions about other X-HR features.

Security analysis

Safe
Quality score85/100

The skill contains only instructional text for explaining a product's contextual chat behavior. It declares no executable tools and instructs answering directly without calling tools, so there is no execution, network, or destructive action risk.

No concerns found

Examples

Explain the context badge
Why did Lumi open with a context badge, and what does it actually do to its answers?
Clear active context
How do I clear the context Lumi is currently using in X-HR?
Mobile vs desktop
Does Lumi behave differently on mobile compared to the desktop sidebar?

name: helpdesk-lumi-contextual-help description: Explain contextual Lumi assistance in X-HR. Use when the user asks why Lumi opens with product context, what the context badge means, how embedded product shortcuts work, how to clear context, or how the desktop sidebar differs from mobile.

Lumi Contextual Help

Intent: helpdesk-lumi-contextual-help

User request patterns

  • explain the Lumi context badge
  • open Lumi from a product setup flow
  • clear the active Lumi context
  • explain why Lumi opened in the sidebar
  • explain Lumi behavior on mobile

Retrieval tags

  • helpdesk
  • lumi
  • context
  • sidebar
  • mobile
  • direct-answer

Answer objective

Explain host-controlled contextual chat and layout behavior.

Instructions

  • Answer directly without calling executable tools.

Direct answer

Product areas can open Lumi with a suggested prompt and relevant setup context. When context is active, Lumi shows a dismissible context badge and uses that context to guide subsequent responses until the badge is cleared.

On desktop, Lumi opens in the persistent, resizable right sidebar and remains available while platform dialogs are open. On mobile, Lumi uses a compact popover experience.

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