View Jira Ticket Details

VerifiedSafe

Fetch detailed information about a Jira ticket (summary, description, status, priority, assignee, dates, linked issues). Use this skill when the user mentions a ticket key or wants to understand requirements before starting work.

Sby Skills Guide Bot
DevelopmentBeginner
1506/2/2026
Claude Code
#jira#ticket#project-management#context-retrieval

Recommended for

Our review

Fetches complete details of a Jira ticket (summary, description, status, priority, assignee, etc.) to understand task context.

Strengths

  • Provides a structured overview of the ticket (status, priority, type) in a single command.
  • Includes creation and update dates along with linked issues for broader context.
  • Integrates into a ticket-driven development workflow, making it easy to load context before implementing.
  • Supports multiple output formats (text, JSON, markdown) for flexibility.

Limitations

  • Requires the 'aide' tool to be installed and configured with proper Jira access.
  • Does not handle comments or discussion history (a separate 'ticket-comments' skill is needed for that).
  • Depends on the Jira API; may fail if the ticket is inaccessible or permissions are insufficient.
When to use it

Use this skill when you need to view the details of a Jira ticket before starting a task, to understand requirements or check status.

When not to use it

Do not use it to modify a ticket, comment, or change its status – other skills are dedicated to those actions.

Security analysis

Safe
Quality score90/100

The skill only instructs running a read-only 'aide jira view' command, with no destructive operations, no data exfiltration, and no obfuscation. It uses Bash(aide:*) but only for a specific safe command.

No concerns found

Examples

View ticket PROJ-123
Show me the full details of Jira ticket PROJ-123, including status, priority, and assignee.
Understand task context
What is the ticket TASK-456 about? I need to understand the requirements before I start working on it.
Load current sprint ticket
Load the Jira ticket for our current sprint issue so I can review the acceptance criteria.

name: ticket description: View Jira ticket details to understand requirements and context. Use when the user mentions a ticket key, wants to understand a task, needs to load ticket context, or starts work on an issue. allowed-tools: Bash(aide:*)

View Jira Ticket

Fetch detailed information about a Jira ticket to understand requirements and context.

When to Use

  • User mentions a ticket key (e.g., "PROJ-123")
  • User wants to understand a task's requirements
  • User asks "what's this ticket about?"
  • User is starting work on an issue

How to Execute

Run:

aide jira view <TICKET-KEY> [--format text|json|markdown]

Output Includes

  1. Summary and description
  2. Status, priority, type
  3. Assignee and reporter
  4. Labels and components
  5. Created and updated dates
  6. Any linked issues

Ticket-Driven Development Workflow

Starting Work on a Ticket

  1. Load ticket context: Use this skill to fetch full details
  2. Understand requirements: Review description and acceptance criteria
  3. Check for blockers: Look for linked issues or dependencies
  4. Review comments: Use ticket-comments skill for discussion history

During Development

  • Reference ticket requirements while coding
  • Track progress with comments using ticket-comment skill
  • Update description if scope changes using ticket-update skill
  • Stay aligned by checking for new comments

Completing Work

  1. Add summary comment documenting what was implemented
  2. Reference in commits (e.g., "PROJ-123: Add feature")
  3. Link PR in closing comment
  4. Transition status using ticket-transition skill

Best Practices

  • Always load ticket context before starting implementation
  • Keep the ticket updated as you progress
  • Use ticket key in commit messages for traceability
  • Check comments for clarifications from stakeholders

Next Steps

After loading ticket:

  • Use ticket-comments skill to see discussion history
  • Use ticket-update skill to modify fields
  • Use ticket-transition skill to change status
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